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Terms and Conditions 

1. Introduction

By using this website, you accept these terms and conditions in full. If you disagree, you must not use this website. You must be at least 18 years of age to use this website.

2. Licence to Use Website

Unless otherwise stated, Adrienna's Resume Writing Services owns the intellectual property rights in the website and material on the website. All intellectual property rights are reserved. You may view, download for caching purposes only, and print from the website for your personal use, subject to the restrictions outlined below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website (including on another website);

  • Sell, rent or sub-licence material from the website;

  • Show any material from the website in public;

  • Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

  • Edit or otherwise modify any material on the website; or

  • Redistribute material from this website unless specifically made available for redistribution.


3. Acceptable Use

You must not use this website in any way that causes damage or impairment to the website or in any illegal, fraudulent, or harmful way. You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any malicious computer software. Automated data collection activities are prohibited without express written consent from Adrienna's Resume Writing Services.


4. User Content

"User content" refers to material you submit to this website. You grant Adrienna's Resume Writing Services a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, and distribute your user content in any media.

Your user content must not be illegal, infringe any third party's rights, or be capable of giving rise to legal action against you or Adrienna's Resume Writing Services.


5. No Warranties

This website is provided "as is" without any representations or warranties. Adrienna's Resume Writing Services does not warrant that this website will always be available or that the information on this website is complete, true, accurate, or non-misleading.


6. Limitations of Liability

Adrienna's Resume Writing Services will not be liable for any direct, indirect, special, or consequential loss arising from the use of this website. These limitations apply even if Adrienna's Resume Writing Services has been advised of the potential loss.

7. Reasonableness and Other Parties

By using this website, you agree that these exclusions and limitations of liability are reasonable. You will not hold Adrienna's Resume Writing Services officers or employees personally liable for any losses related to the website.


8. Unenforceable Provisions

If any provision of these terms and conditions is deemed unenforceable, the other provisions will continue in effect.


9. Indemnity

You indemnify Adrienna's Resume Writing Services against any losses, damages, costs, liabilities, and expenses arising from any breach by you of these terms and conditions.


10. Breaches of These Terms and Conditions

If you breach these terms and conditions, Adrienna's Resume Writing Services may take appropriate action, including suspending your access to the website, prohibiting you from accessing the website, blocking your IP address, or bringing court proceedings.


11. Variations

Adrienna's Resume Writing Services may revise these terms and conditions at any time. Revised terms will apply from the date of publication on this website.


12. Assignment

Adrienna's Resume Writing Services may transfer, sub-contract, or otherwise deal with its rights and obligations under these terms without notifying you. You may not transfer your rights and obligations under these terms.


13. Entire Agreement

These terms and conditions constitute the entire agreement between you and Adrienna's Resume Writing Services concerning your use of this website.


14. Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the governing law, with disputes subject to the exclusive jurisdiction of the courts.

15. Payment Process

The full payment is required to be paid upfront prior to commencing work on your requested service. If you pull out halfway or no longer require your requested service, the full payment is non-refundable.


16. Emails

By providing an email address, you authorise us to communicate with you via email. You acknowledge that email hosts use cloud technology and may have international servers, meaning your data could be transmitted overseas. Adrienna's Resume Writing Services is not liable for any loss resulting from email correspondence, including human error or email interception.


17. Service Process

Once payment is made, your resume writer will contact you to discuss with you all your requirements and gather all the information needed. You will receive your new professional resume and cover letter within 1-3 business days from the date of payment. During very busy periods, turnaround times will vary, and we will notify you on the exact timeline that we will deliver. Therefore, if there is an urgent submission request, we will attempt to meet deadlines but cannot guarantee this. We are not to be held responsible if you miss an application cut off. Please note that for our optimal express service, we guarantee the delivery of your documents within 24 hours. 


18. Updates

If updates are needed within the two-week period, please call or email your resume writer to make your requests. Note that updates can take up to 2–3 business days. Additional roles to positions that were not discussed initially after document finalisation are considered new services, incurring extra fees.


19. 100% Satisfaction Guarantee

Our guarantee means we will make unlimited updates / revisions to your documents up to 2 weeks from the date of delivery. It does not mean a refund will be provided if you are not satisfied with the final product. It simply means that we will make unlimited updates / revisions to your resume up to 2 weeks of receiving the documents.  We strictly have a no-refund policy.


20. Selection Criteria

For selection criteria responses, we use the STAR or SAO method and require you to provide a real-life situation for each criterion. Only one situation per criterion is used to ensure adherence to the STAR and SAO methods. After receiving your documents, changes to the examples provided are not accepted.

21. Job Seekers

We're committed to providing you with the best possible support in your job search. While we make every effort to connect you with exciting new opportunities, please note that our job placement assistance is subject to the availability of open roles that match your qualifications. We encourage you to continue your own proactive search, as we work together to find the perfect fit.


22. Disclaimer

Documents provided by Adrienna's Resume Writing Services are based on the information you provide and do not constitute legal, professional, or commercial advice. While we strive for accuracy, we do not guarantee it and are not liable for any loss or damage from reliance on our documents. It is your responsibility to ensure all information you provide is accurate and verifiable. Adrienna's Resume Writing Services engages employees, consultants, and subcontractors to deliver services and may share your information with them as necessary.

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